Reliable Global Support for All AARO Users
Financial consolidation is mission critical and delays or unresolved issues can impact deadlines, accuracy and compliance. CFOs choose AARO Support because it delivers dependable, expert help exactly when it’s needed.
From basic assistance included with all AARO installations to premium 24/7 global coverage, customers receive rapid, knowledgeable responses from consultants who understand both the platform and group accounting. Each case is handled by a dedicated Case Manager, ensuring continuity, clear communication and efficient resolution.
“AARO provides expert guidance and support”
Basic (included), Standard for faster response times, and Premium for full 24/7 global support
Every support request is handled by a single point of contact who follows the issue through to resolution.
Submit tickets, track progress, chat with support and access resources at any time.
Book upgrades, training, consultancy
Users create support tickets via the online portal and follow the status in real time.
A single Case Manager oversees the entire case journey until the issue is resolved.
Use the portal to browse the knowledge base, book consultants, schedule upgrades or register for courses.
Submit your details to schedule a live demo with our experts.
Book a demo