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How Systembolaget uses Mercur in all its stores

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About Systembolaget

Systembolaget is Sweden’s national retail alcohol monopoly, operating a network of over 430 stores and approximately 500 agents serving smaller communities. The company offers one of the world’s most comprehensive product ranges, continuously adapting to consumer trends and preferences.

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The Objective

Systembolaget aimed to establish a unified solution for daily performance monitoring, budgeting, and forecasting across its nationwide retail network. The objective was to support data-driven decision-making for store operations, key functions, and area managers, while integrating data from multiple systems into a single platform for analysis and reporting.

The Result

Centralised performance management across the organisation

More than 600 users across stores, functions, and management levels utilise Mercur Business Control for planning and analysis.

Improved daily monitoring and decision-making

The solution enables continuous tracking of performance across over 400 stores, supporting more informed operational decisions.

Integrated data foundation for reporting and analysis

Mercur integrates with the company’s data warehouse, consolidating data from ERP (IFS), HR (HEROMA), and other systems into a single source of truth.

Enhanced budgeting and forecasting processes

Systembolaget benefits from more structured and efficient planning processes across its nationwide operations.

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