How Rusta modernised performance management and reporting
“With Mercur, store managers get real-time insight into sales, hours and performance.”
“With Mercur, store managers get real-time insight into sales, hours and performance.”
Rusta is a Nordic retail chain offering a wide range of products at low prices, including home décor, DIY items, leisure products and consumables for both indoor and outdoor environments. The company operates department stores across Sweden and continues to grow its retail footprint.
To support its expanding operations, Rusta requires reliable performance management, reporting and analysis to ensure visibility into sales, costs and overall business performance across stores and departments.
Rusta needed a new performance management solution to replace manual, spreadsheet-based reporting and support better decision-making across the organisation. Rapid growth had increased the demand for accurate, timely information, while existing reporting processes were time-consuming, fragmented and heavily dependent on finance resources.
The objective was to implement a user-friendly system that could support reporting, analysis, budgeting and forecasting, while enabling managers to access relevant insights without relying on manual data compilation or ad-hoc requests to the finance team.
Automated data flows replaced manual Excel work, significantly reducing the time spent compiling and distributing reports across the organisation.
Managers gained access to dynamic reports with drill-down capabilities, enabling better understanding of sales performance, margins and cost structures at store and department level.
Daily, weekly and monthly reports provided up-to-date information, supporting faster and more informed decisions throughout the organisation.
With manual reporting reduced, finance and business teams could focus on analysing results, supporting the business and improving performance rather than collecting data.
With Mercur, all store managers have access to dynamic reports and scorecards showing sales and hours worked per day and store, with comparison to budgets and forecasts. They can also see their ranking compared to other stores in the region.
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