How Svenska Spel improves planning reporting and analysis with Mercur by Pacera
“Manual routines have been eliminated, resulting in a direct gain of 4 Mondays each month.”
“Manual routines have been eliminated, resulting in a direct gain of 4 Mondays each month.”
Svenska Spel is Sweden’s leading gaming company with a market share of approximately 55%. Founded in 1997 through the merger of AB Tipstjänst and Penninglotteriet AB, the company operates across multiple business areas and subsidiaries. The group has its headquarters in Visby and an office in Stockholm, employing around 1,700 people and generating approximately €2 billion in revenue.
Svenska Spel aimed to establish a centralised and efficient system for performance management, reporting, and analysis across its complex organisational structure. The objective was to replace manual routines with standardised processes, enable both operational and legal reporting, and support a new management and control model. Additionally, the company needed a scalable solution that could support consolidation, scorecards, and evolving reporting requirements across multiple business areas and divisions.
Manual routines were removed, resulting in significant efficiency gains equivalent to four working days per month.
Svenska Spel gained the ability to analyse performance from both operational and legal perspectives without extensive manual effort.
The implementation of a new control model with balanced scorecards improved goal tracking and performance management across the organisation.
Regular monthly and quarterly reporting, combined with ongoing analysis, improved financial transparency and supported better decision-making at all levels.
A unified system enabled consistent reporting and analysis across seven business areas, two divisions, and multiple administrative functions.
Manual routines have been eliminated, resulting in a direct gain of 4 Mondays each month.
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